Techs Talk About ATG
We can tell you all about the expertise of our trainers, but our customers say it best .
To: Automotive Training Group
Date: September 28, 2005
Subject: Advanced Technical Training Courses
Heather,
I would like to take a few minutes to personally thank you and the staff at ATG for the outstanding training provided by ATG to our diagnostic technicians.
The success of the advanced training classes has absolutely exceeded the results we expected.
Having personally attended several ATG evening classes and receiving results from numerous Firestone technicians throughout the Western States, who also have attended various ATG classes, the value of advanced technical training was never clearer to me.
This experience resulted in the development and implementation by ATG of five focused diagnostic workshops, to be conducted throughout the Western Zone, specifically for Firestone Diagnostic Technicians. This custom training program was implemented in May 2004 and includes scanner, electrical, OBD II, DIS/fuel injection and advance A/C diagnostics.
The ’04 success has resulted in continuing the program through ’05 and beyond.
To date 53 individual workshops have been held, training almost 1,000 technicians. Also, we continue to use the ATG provided evening classes to “fine tune” and up-date techs. And with over 150 techs attending these classes, our technician’s diagnostic skills and confidence continues to improve.
Customer satisfaction and Technician success go hand in hand. The training provided to our techs by ATG has provided a path to success for our diagnostic technician which has, in turn, increased customer satisfaction. Fixed right, on time, every time, as well as greatly reduced diagnostic time is the results of this partnership in training.
Again, thank you. And I look forward to a long and productive partnership with ATG.
Doyle Dodds
Technical Coordinator
Western Zone Education
Bridgestone-Firestone
Date: September 28, 2005
Subject: Advanced Technical Training Courses
Heather,
I would like to take a few minutes to personally thank you and the staff at ATG for the outstanding training provided by ATG to our diagnostic technicians.
The success of the advanced training classes has absolutely exceeded the results we expected.
Having personally attended several ATG evening classes and receiving results from numerous Firestone technicians throughout the Western States, who also have attended various ATG classes, the value of advanced technical training was never clearer to me.
This experience resulted in the development and implementation by ATG of five focused diagnostic workshops, to be conducted throughout the Western Zone, specifically for Firestone Diagnostic Technicians. This custom training program was implemented in May 2004 and includes scanner, electrical, OBD II, DIS/fuel injection and advance A/C diagnostics.
The ’04 success has resulted in continuing the program through ’05 and beyond.
To date 53 individual workshops have been held, training almost 1,000 technicians. Also, we continue to use the ATG provided evening classes to “fine tune” and up-date techs. And with over 150 techs attending these classes, our technician’s diagnostic skills and confidence continues to improve.
Customer satisfaction and Technician success go hand in hand. The training provided to our techs by ATG has provided a path to success for our diagnostic technician which has, in turn, increased customer satisfaction. Fixed right, on time, every time, as well as greatly reduced diagnostic time is the results of this partnership in training.
Again, thank you. And I look forward to a long and productive partnership with ATG.
Doyle Dodds
Technical Coordinator
Western Zone Education
Bridgestone-Firestone
I had 18 techs from novice to journeyman attend. All attending picked up lots of tips.
Dan put on a great class, with answers to every question, in an at ease learning environment. Thanks for your help.
Bob Mart
Assistant District Manager Central California, 3500
Dan put on a great class, with answers to every question, in an at ease learning environment. Thanks for your help.
Bob Mart
Assistant District Manager Central California, 3500
Just wanted to drop you a quick note to let you know that my people were VERY pleased with the quality of the training they received at the OTC Genisys class on 4/25. Thank you very much and kudos to your trainer!!
Aryn Fix
District Manager
Portland District BFS Retail & Commercial Operations, LLC
Aryn Fix
District Manager
Portland District BFS Retail & Commercial Operations, LLC
Hello, all!
Just had the opportunity to go to an ATG course in King of Prussia, PA, for a training seminar hosted by Ross Wellwood on body control modules/computers!!!!
DO NOT MISS THIS SCHOOL!!!!!!!!
It is (in 2 nites) one of the MOST informative, well thought out, info on the domestic big 3's theory and diagnosis to body control networks. I would have to rate it AAA+++++
Mike Petrylak
Just had the opportunity to go to an ATG course in King of Prussia, PA, for a training seminar hosted by Ross Wellwood on body control modules/computers!!!!
DO NOT MISS THIS SCHOOL!!!!!!!!
It is (in 2 nites) one of the MOST informative, well thought out, info on the domestic big 3's theory and diagnosis to body control networks. I would have to rate it AAA+++++
Mike Petrylak